Shipping policy
IRONBODY Shipping Policy
Thank you for shopping with IRONBODY. We are committed to delivering your fitness equipment safely and efficiently.
Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
- We currently ship in India.
- Shipping availability may vary for remote locations.
Delivery Time
- Small products such as dumbbells, weight plates, and gym accessories are typically delivered within 3–8 business days.
- Large gym equipment such as functional trainers, smith machines, and commercial gym setups may require 7–15 business days depending on location and installation requirements.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping offers may be available on selected products and promotions.
Order Tracking
- Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp.
- Customers can contact our support team for shipment updates.
Delivery Inspection
- Please inspect the package upon delivery.
- If the package appears damaged, take photographs and contact our support team within 24 hours of receiving the order.
Delays
- Delivery timelines may be affected by weather conditions, logistics issues, public holidays, or other unforeseen circumstances.
- IRONBODY is not liable for delays caused by third-party courier services.
Incorrect Shipping Information
- Customers are responsible for providing accurate shipping information.
- Additional charges may apply if an order must be re-shipped due to incorrect address details.
Contact Information
For shipping-related inquiries:
Email: celesterinternational@gmail.com
Phone/WhatsApp: +917709766200
Website: www.ironbody.in